SICOTAS - Return & Exchange Policy

SICOTAS - Return & Exchange Policy

Return Policy

60-Day Hassle-Free Return

To return a product, it must be in its original packaging and shipped within 60 days from the purchase date.

Eligibility for Return

Items must be unused and in their original condition with packaging to qualify for a return.

Return Shipping Fees

Return shipping fees are the customer's responsibility. Email us with your order number, reason for return and photos if needed.

Defective, Incorrect, or Incomplete Merchandise

Contact us immediately and keep all items and packaging materials until the claim is resolved.

360-Day Replacement Repair Warranty

The warranty covers eligible quality concerns reported with proof of purchase.

Refund Process

Once we receive and inspect your return, we will email you regarding approval. Approved refunds are applied to the original payment method.

Exchanges

We replace eligible items when they are defective or damaged. Contact service@sicotas.com for instructions.